Hi, I'm Marcus. I research & design user experiences as a consultant at Zington Xperience.
Apollo Travel Group
Web | UX Researcher & Designer
Mar 2020 - Apr 2020, Sept 2020 - current
Conducting formative user research and designing a new booking flow.
The Swedish Tax Agency
Web applications | UX Researcher & Designer
Aug 2018 - Mar 2020
I was involved in various projects aiming to digitalize processes externally and internally. Responsibilites ranged from leading collaboration between UX designers, conduting user research, and designing final solutions.
Visualizing interactive data for admins and creating user friendly personality tests
Web application | UX design & Frontend development
Jun 2018 - Jul 2018
Trust needed to digitalize one of their services used for helping customers in their recruitment process. Me and a colleague designed and built a web application with with a customer interface and an admin interface.
Redesign increased customer satisfaction by 26% first month
Web application | UX design & requirement analyst
Consultant Nov 2017 - May 2018
A complete re-design of one of Swedish Public Employment Services web apps. The new web app increased customer satisfaction by 26% the first month after release.
Human-computer interaction
User centered design practices
Design thinking
Creating concepts
Prototyping
User research
Evaluating UX & UI design
Graphic/visual design
Sketch app
InVision Studio
InVision
Zeplin